Posted June 30, 2010 6:01 PM
By James Mellon
Nine months after British Airways launched all-business class services from London-City to New York-JFK, CEO Willie Walsh has announced that the feedback from customers so far has been fantastic. The long haul operation from London’s downtown airport has always been viewed as an experiment. Now that the airline has reported load factors of up to 75%, there may be good reason to take the experiment to the next level.